https://blog.us.playstation.com/2019/04/10/online-id-change-on-psn-your-questions-answered/
This new feature is great news for all PlayStation players who have been stuck with an ID they didn’t want, myself included. Perhaps some players have developed a new gamer handle since the inception of their account all those years ago. Regardless, xX_(whatever)_Xx can now leave their (un)original handle behind for something with a little bit more flavor.
I was quite surprised by the lists of games tested with this new feature; the vast majority of PlayStation games are compatible. However, some games I have played, like Dark Souls III, are noted to have identified issues regarding ID changes. Luckily, Sony has considered the risks already and will allow players to revert to an old ID at any point for free.
Sony is receiving praise from players through various platforms, including Reddit, where gamers rejoice in this long-awaited addition to the already-robust list of PlayStation features. Sony seems to have considered all the angles and seems to be working diligently to give the feature a smooth rollout.